Founded by a medical secretary

Built by someone who
did the job for twelve years.

Veyn exists because the gaps in this market weren't theoretical to us — they were the actual experience of trying to find work, train, and feel like part of a profession rather than a line on someone else's spreadsheet.

I spent twelve years as a private medical secretary before I built Veyn. Not researching the role from the outside — doing it, day after day, across different consultants, different systems, different specialties.

What struck me wasn't any one bad experience. It was three things that kept showing up, year after year, that nobody seemed to be building for.

First: there was nowhere to actually get better at the job. No training, no structured way to learn the systems consultants expected you to already know, no recognised path from "competent" to "specialist." You picked things up wherever you could, or you didn't.

Second: the pool of work was always smaller than it should have been. Looking for cover or a new placement meant relying on word of mouth, a handful of agency contacts, or whatever happened to be on a noticeboard. Good secretaries and good consultants were missing each other constantly — not because the fit wasn't there, but because there was no real way to find it.

Third: there was no community. No place to ask another secretary how they'd handled something, compare notes on a system, or just feel like part of a profession rather than a name on an invoice. Everyone was figuring it out alone, in parallel, repeating the same mistakes.

Veyn is my answer to those three things — not a theory about what secretaries need, but the platform I wish had existed across those twelve years.

SA
Sara Ayers
FOUNDER · 12 YEARS AS A PRIVATE MEDICAL SECRETARY
What we believe

Eight things we won't quietly change our minds about

Every design, pricing, and copy decision on this platform gets checked against these first.

01

Trust is built on what we can measure, not what we can store

I didn't want this platform holding DBS certificates, ID, or anyone's personal documents — not as a cost-cutting decision, but because I don't think a platform like this should be the keeper of that kind of information at all. What we measure instead is real: a typing score, a terminology quiz, a system test you actually have to pass. That's a claim Veyn can stand behind, because we made it ourselves.

02

A claim isn't a credential

I wrote "5 years' Carebit experience" on my own CV more times than I can count, and it never meant anything until someone actually checked. So we built the tools to prove it — skills tests, system badges, a typing score — instead of asking consultants to take adjectives on faith.

03

Trust runs both ways

Consultants got to rate me everywhere I ever worked. I never once got to rate them back. That's not a feature of this market — it's a bug, and we fixed it.

04

The job is bigger than the listing

My career didn't pause between placements, and neither does anyone else's. That's why day-rate calculators, self-employment guidance, and training live here — because the work doesn't stop the moment you're "between jobs."

05

Liquidity is earned before it's announced

I know exactly what it feels like to search a platform and find nothing. We won't claim a pool of secretaries we don't have. If a number's on this site, it's real.

06

System experience is searchable, not buried in a CV

Consultants already write "must know DGL" into job ads by hand. I just built the filter that should have existed the entire time I was job-hunting.

07

Free is the strategy — with one honest exception

Everything you'd join for before a single consultant ever messages you is free, because liquidity has to start somewhere. One optional layer exists on top — an £8/month visibility boost — and it never touches access or your data. We say so plainly, every time it's mentioned.

08

Outcome-aligned, not access-aligned

We'd rather earn a little when a placement actually works than charge a consultant a flat fee whether they find anyone or not. That's why it's pay-per-contact, not pay-to-browse.

The name

Why "Veyn"

veyn

An invented spelling of "vein" — apt for a platform connecting two sides of private healthcare, since a vein is literally a connective structure within the body. We tested it against four things: it had to work for both audiences, carry no NHS connotation, survive being said aloud at a networking event, and exist as one clean word. It's the only name we tested that came back clean on all four.

If you're a secretary

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