No other platform offers this. Structured modules and system-specific guides — so "I'll pick it up as I go" stops being the only option.
There's no recognised path from "competent" to "specialist" in this profession — no training, no structured way to learn the systems consultants already expect you to know. We built the thing that should have existed the whole time.
Not generic admin training — the specific workflows private practice runs on. Each module includes a lesson, flashcards for revision, and a quiz to mark it complete.
Structuring a consultant's diary across multiple sites, managing clinic lists, and handling the inevitable last-minute changes without losing the day.
Turning consultant dictation into accurate, properly formatted clinic letters — efficiently, and to the standard private practice expects.
Managing patient records and the referral process end to end, including the handoffs between GPs, consultants, and other specialists.
Private billing, self-pay administration, and insurer invoicing — the financial side of the job that's rarely taught properly anywhere.
Supporting more than one consultant at once without anything falling through the cracks — prioritisation, communication, and the systems to make it sustainable.
Managing diagnostic requests, imaging pathways, pathology results, report tracking and consultant review — safely, from request through to follow-up.
Coordinating procedure bookings, theatre lists, pre-assessment and admissions across consultants, hospitals and insurers.
How a private practice actually runs — systems, workflows, insurer relationships, financial admin and compliance.
Patient management systems, electronic records, insurer portals, spreadsheets and the cyber security basics every secretary needs.
Professional phone and email standards, managing expectations, confidentiality, and handling complaints in private healthcare.
Moving from reactive admin into proactive, senior support — prioritisation, leadership, service improvement and a path toward practice management.
Anyone can write "80 WPM" on a CV. Take the test and it becomes a number a consultant can actually trust.
60 seconds. Replaces the self-reported figure on your profile with a verified WPM and accuracy score.
Create your free profile to take it →10 questions on the abbreviations and shorthand used daily in private practice correspondence. Score 80%+ to earn the badge.
Create your free profile to take it →Short, practical guides — not generic software tutorials, but how these systems are actually used in private practice.
Insurer billing and claims processing for private practice
One of the most frequently named systems in private secretary job ads
Clinic and patient management for private clinics and consultants
Practice management for clinics, from scheduling to records
The 5 core modules and system guides above cover the generic terminology and workflow every secretary needs — free, permanently. Specialty packs go deeper into the clinical specifics of one specialty at a time, priced per pack so you only pay for what you'll actually use.
Pre- and post-operative correspondence, terminology, and the administrative workflow specific to general surgery practice.
Terminology, imaging referrals, and the clinic-letter specifics of supporting an orthopaedic consultant's practice.
The terminology and referral pathways specific to urology, including the administrative side of common procedures.
Terminology, common procedures, and the administrative specifics of supporting an endocrinology consultant's practice.
The terminology and workflow specifics of cardiology practice — referrals, diagnostics, and the language consultants use daily.
Terminology, sensitive correspondence, and the administrative specifics of supporting a gynaecology consultant's practice.
The core curriculum is free, permanently — specialty packs like these are entirely optional, never required to use the platform or find work.
Create your free profile